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Mon - Thu 9:00am - 8:00pm
Fri - Sat 9:00am - 6:00pm
Sun Closed
Mon - Fri 7:00am - 6:00pm
Sat 9:00am - 1:00pm
Sun Closed
Mon - Fri 7:00am - 6:00pm
Sat 9:00am - 1:00pm
Sun Closed
46 Heritage Meadows Road S.E., Calgary, AB, T2H3C1

Coronavirus COVID-19


INFINITI Canada always strives to provide the highest level of customer service. We understand that the latest COVID-19 news may unexpectedly be impacting financial decisions, among many others, and we want to ensure that our owners can feel supported during this time. That's why we are introducing INFINITI PRIVILEGE.



On this journey, we all need to do our part. If we can act collectively, work in sync with one another and push things forward, we’ll make it through this – together.


INFINITI is committed to supporting our current owners. With this in mind, INFINITI and INFINITI Financial Services (IFS) may offer payment arrangements for our current owners impacted by the ongoing COVID-19 situation. lf you are in need of financial support, please reach out to INFINITI Financial Services by email at with your full name, vehicle identification number (VIN) and preferred contact method for more information.


As always, we thank you for considering INFINITI. We invite you to learn more about our current range of luxury cars and SUVs, and the opportunity to receive up to 3 monthly payments* on us from our INFINITI PRIVILEGE program to help you through the ongoing COVID-19 situation.


As you focus on your family and work, we know that your vehicle may play a key role. Through it all, INFINITI is committed to being here for you. During this time, Retailers Service Department hours of operation may vary. With that in mind, we ask you to please be safe and take the recommendations of government and local authorities. We encourage you to book your appointment online or connect with your local retailer over the phone if at all possible.


As of March 16th, we directed our employees with the ability to work remotely to do so until further notice. This action is out of an abundance of caution to help reduce the risk of spreading the coronavirus. To ensure that our network will not face any shortage, our Parts Distribution Centres remain operational with enhanced safety measures in place – and our call centres will stay open.

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During the INFINITI Privilege Program, when you lease or finance a new and previously unregistered 2019 or 2020 INFINITI model (excluding Q70) through INFINITI Financial Services (IFS), the equivalent of three (3) monthly payments will be reimbursed by INFINITI up to the applicable maximum specified below. INFINITI Canada will reimburse up to three (3) payments. Offer is only applicable when the first 3 monthly lease/finance payments add up to the applicable maximum specified below or less.

This is impacted by the length of the term and the down payment, if any, as selected by the consumer. This offer is not a payment waiver. Customer remains responsible for making all regularly scheduled payments. Offer period is March 25, 2020 to April 15, 2020.

A credit application must be submitted to INFINITI Financial Services (IFS) during the offer period in order to qualify. Incentive to be received by the following models (including tax): Q50 MY20 up to $1,800, Q60 MY20 up to $3,000, QX50 MY19 up to $2,100, QX50 MY20 up to $2,100, QX60 MY20 up to $2,145 total, QX80 MY19 up to $3,600 total, QX80 MY20 up to $3,600 total. Offer available for a limited time, may change without notice and cannot be combined with any other offers. Certain conditions may apply. Vehicle and wheels may not be exactly as shown. See your nearest INFINITI retailer or for complete details.